Testimonials
“I have spent some respite care in six different Care Homes over a period of the last few years. I booked into Five Stacks Residential Home for 6 week respite stay. I am very happy to say that the 24-hour care standard here has met my satisfaction and I have decided to become a permanent resident and I am finally at ‘home’. I highly recommend it”

Mrs A Bush


"My Husband moved into Five Stacks in 2005, he was instantly made to feel at home, his personality and hobbies’ were structured into his everyday life, he was always very happy there supported by the wonderful owners and care team. I was also always made to feel very welcome, often sharing many meal times with my husband and every Christmas I was invited to share the whole day to be able to build memories of special occasions. I cannot thank Five Stacks enough for the love and kindness they always showed my husband and I for 3 years. I am now a volunteer at Five Stacks and am very proud to be part of the team that provided such wonderful Care"

Mary Hepburn
Great Bentley


"Dear Sam, Debbie and all your wonderful staff, i want to thank you for the loving care you have to my dear mum Margaret while she was with you at Five Stacks.

In the 5 years she was there it really became her home and i know she felt safe and secure with you always being there, day and night.

Also you always helped her to dress nicely and have her hair and nails done, a real treat for a women who cant manage it herself. I loved to see her looking her best.

She has gone now, but i will never forget your kindness to her, and especially the gentleness and consideration at the end of her life. She went so peacefully, and not alone.

I know in my heart that i made the best possible choice when i chose Five Stacks for her care home"

Patricia Palfrey
Ipswich


"Dear Debbie, I felt I must write this letter to you to express my thoughts of the standard of excellent care given to my dear friends who has recently come into Fire Stacks care centre for respite care.

Your kindness, caring and professional ways that you and your staff have shown, are of such a high standard. From the moment I enter the home the warm welcome I always received is second to none, the beautiful decor, the cleanliness and friendly atmosphere helps me to know how well she is being looked after.

After many months of deterioration in my friends health, in the 2 weeks she has been with you she has gained her appetite with the variety of wonderful home cooked food she has been offered and with encouragement from you and your staff. My dear friend is beginning to build up her strength again.

Many thanks to you and all your caring staff."

Kind Regards
Beryl Dezelski
St Osyth


“Dear John and Staff at Five Stacks,
We want to record the most grateful thanks for the compassionate way you all cared for our dear friend in the years she spent as a resident at Five Stacks. The thoughtfulness and love shown especially in the months preceding her death were an example to anyone who wished to see how a Care Home should carry out and exceed the best practice of any we are aware of. Her family join us in wishing you every success and satisfaction in the future. Very truly yours,”

Sid Holden & Margaret


"I JUST thought it would be nice to write regarding my recent stay at Five Stacks in Point Clear, St Osyth. Having recently spent six weeks in Colchester General Hospital. I desperately wanted to return home. However due to my fall it wasn't possible without some rehabilitation and rest without some type of care package in place. A friend kindly recommended Five Stack but I didn't think a care home would be able to offer the service I needed as I always believed them to be a place to go if you couldn't be at home. How very wrong was I. From the moment I made inquiries the staff were amazing - they came to the hospital to access my needs. They even arranged my transportation from hospital to the home. My every needs was catered for. I had a beautiful ground floor room. and was able to have my hair and nails done whilst there. I have never felt so well looked after. The staff where amazing going that extra mile to ensure I had all I needed and more. I can also honestly say I ate the best meals a day with snacks and treats between even my family where treated to teas and coffees whilst visiting. I have even asked if I could return for a couple of weeks through out the year on a holiday basis to give my career a break. If you looking for somewhere even on a short term basis please arrange to have a look around the beautiful home."

M Carter
Clacton
“Dear Samantha and Staff,
I could not let 2010 pass by without sending all of the staff at Five Stacks a big thank you for looking after my father. Since he moved into Five Stacks he is so much happier, relaxed and at peace with himself despite the terrible illness he has to endure. This is all down to the care and professionalism of all the staff at Five Stacks. It is very reassuring for myself and mother, to know that he is being looked after so well and that he is relaxed and happy where he lives. I would like to especially mention my father’s 80th Birthday Party which was held one Sunday afternoon in the summer at Five Stacks. When I arrived at the party I could not believe the effort and organisation that had gone in to organising this party. Great effort was put into the entertainment, layout, food and decorations and i could see that the other resident’s families had all been invited to make the party extra special. I also noted how the staff made an extra special effort and the management took time to come in at the weekend to attend and join in. Anyone reading this letter and considering sending their relative to Five Stacks should have no doubt that sending my father here was the best decision that my family ever made”

Mr D Payne
Berkshire


"When my mother arrived at Five Stacks for respite care she was very weak, in considerable pain and very, very frail. During the four months she spent with you she received the highest standard of care and was treated with the utmost respect. Gradually, through your support, she returned to being the mother I knew and loved and was able to go home.

What was clear to me was that every member of staff at Five Stacks had been properly trained, that they loved their jobs and that they had huge amounts of compassion.

I would have no hesitation in recommending Five Stacks to anybody needing respite or long term care.

Thank you once again"

Jackie Williams
London


“Thank you to everyone at Five Stacks for the care, kindness and love you gave my mum in the four years she was with you.
It is never an easy decision to put a loved one in a “Home” but I quickly realised you could care for her in a way I couldn’t. A weight was lifted and you continued to support me, never making light of my worries but always being positive. I was able to enjoy coming to visit Mum. There was always a friendly face, cup of Tea and a chat. Most of all Mum was happy and it is a comfort to me that she died in her own bed, having a “lie-in” !!

Mrs Trinder
Holland-on-Sea


"My Name is Alan and my Mum has been a resident at Five Stacks for 7 years, now she is their longest serving member and was the first Alzheimer’s patient to reside there. My Mum is 86 now and her Dementia has now progressed but I feel she still knows me and that she is very happy living in her “Posh Hotel”. Three years ago mum fell and broke her hip and was operated on in Colchester Hospital, she didn’t fare to well and the hospital told me she only had three or four days to live, I asked Five Stacks if I could bring mum back there to die and was told ‘of course this is mums Home’ To cut a long story short the owners helped by their lovely staff rehydrated mum, loved and looked after her and got her well again and now three years down the line mum is still going strong, I often refer to them as miracle workers. I visit Five Stacks at least once a week at any time I like and i am always looked after and made to feel welcome. In my opinion although it has grown in size Five Stacks is not just an ordinary residential care home to people who reside there it is a proper caring loving family home and I would recommended it to anyone. I am 60 now and I have already booked my place !”

Mr Edmunds

Walton on the Naze


"In my experience Five Stacks is truly a home from home, not a "Home". My aunt was resident there for just over 3 years and I feel that she was very happy and contented.

The staff are dedicated to caring for everyone as if they were their own relative. They are cared for in a clean, friendly and familiar surroundings where nothing is too much trouble. Personal possessions are encouraged in order to enhance their own personal space and to stimulate memories.

I was always made welcome with a smile and a cuppa and kept informed of my aunt's welfare. Importantly for me dignity is maintained, respect shown along with an understanding of dementia and associated conditions.

What more could I have asked for in my aunt's last days? Nothing!

A very sincere thank you to you ALL.

I would not hesitate to recommend Five Stacks, it makes that daunting decision a bit easier."

Mrs Ruth Snowling

“After being unwell last year the doctors said I needed immediate Respite care, I stayed at Five Stacks Residential Home, which was a true blessing for me with their help, continuous support, friendship and excellent food, I gained a healthy weight, became stronger, I was able to enjoy gardening in their beautiful gardens and this all helped me get over my stress and was able to return home. I still visit Five Stacks a few times a week and I am always welcome to join for lunch and use their facilities and they always invite me to their parties and I spent Christmas there. As they knew I was on my own. The Family and staff are marvellous”

Mr R Orpin
Clacton-On-Sea
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